Before making the Club fully automated, there were countless issues that the Club was struggling with like :
- There was no stock control on items
- They were using excel for maintaining employee’s data, rota, overtime, stock, etc.
- There were lot of human errors in terms of stock count, bill generation, charging bill to wrong member unwillingly, etc.
- There was no option to generate business intelligence reports for better business decisions, analysing, planning, improving member and employee satisfaction, operational efficiency, increasing revenues and reducing overhead costs etc.
- Members were getting their monthly bills a month later after actual date and because of that Club was receiving late payments
- There were instances when members have closed their membership account without paying the bills as there was no track record of unpaid payments